J Corporation (hereinafter referred to as “the Company”) is a company that sells cosmetics and other beauty and fashion-related products of the Swiss skincare brand “GLYCEL” in Japan. The terms of service (hereinafter referred to as “these Terms”) for the subscription service (hereinafter referred to as “the Service”) for cosmetics and other beauty and fashion-related products provided by the Company are stipulated as follows. These Terms apply to transactions with customers who use the Service (hereinafter referred to as “Users”). If a User applies for the Service by the method prescribed by the Company, the User is deemed to have understood and agreed to abide by these Terms.

Article 1 (Purpose and Scope of Application)

1. These Terms aim to define the rights and obligations between the Company and Users regarding applications for and use of the Service.

2. In the event that a separate agreement is made between the Company and the User by a method designated by the Company that conflicts with these Terms, the separate agreement shall take precedence.

Article 2 (Outline of this Cosmetic Subscription)

The Service is a service where the Company automatically and continuously provides Users with cosmetics and other beauty and and fashion-related products selected by the Company and the Company’s original goods (hereinafter referred to as “the Products”) according to the plan selected by the User from the plans set by the Company, and the User regularly purchases the Products. The provision of the Products based on the plan selected by the User will continue until the User completes the cancellation procedure or changes the plan by the method stipulated in these Terms.

Article 3 (How to Use the Service and Conclusion of Contract)

1. To use the Service, Users must confirm and agree to the entire text of these Terms and register for use by the method prescribed by the Company.

2. For the user registration in the preceding paragraph, Users must register the information designated by the Company. If there are any changes to the registered information, please register the changes by the method designated by the Company.

3. After user registration in Paragraph 1, Users can select each plan of the Service and apply by the method designated by the Company. When the User applies and the Company accepts the application, the service usage contract (hereinafter referred to as “the Usage Contract”) shall be concluded.

4. Users cannot register for use in Paragraph 1 or apply in the preceding paragraph if they meet even one of the following conditions:

① The User is not a minor.

② The User (including cohabiting relatives) is not a member of an anti-social organization, or has no association with such organization (including those who have not passed 5 years since they ceased to be a member of such organization or ceased to have association with such organization).

③ Has an address in Japan.

5. The Company may not accept an application for a Usage Contract in any of the following cases:

① If it is found that the Usage Contract has been terminated in the past due to a violation of these Terms, or the use of this Service or other services provided by the Company has been suspended.

② If there was a factual error or omission in the User’s registered information when registering for use or applying for the Service.

③ If there was a delay in payment or non-performance of payment obligations by the User regarding the fees for this Service or other services provided by the Company.

④ If the User applied for resale purposes, or the Company otherwise determined that acceptance was inappropriate.

Article 4 (Contract Period)

1. Users can select the contract period for the Usage Contract from the periods designated by the Company (e.g., monthly, yearly).

2. The Usage Contract will be automatically renewed on the expiration date of the contract period if the User does not complete the cancellation procedure or change the plan by the prescribed cancellation deadline or plan change deadline by the method stipulated in these Terms.

Article 5 (Product Content and Shipping)

1. The content and combination of the Products will be determined at the Company’s discretion according to the plan selected by the User. Users cannot request instructions, changes, or exchanges regarding product content.

2. The Company will ship the Products to the User’s registered address once a month, according to the plan selected by the User.

3. Users can change the delivery address for the Products for the following month and onwards by changing the registered information by the method designated by the Company by the end of each month. However, the delivery address for the Products is limited to within Japan.

4. The Company will deliver the Products by the middle of the month following the application month. Thereafter, the Products will be shipped by the middle of the following month as well (including in cases of contract renewal). However, the delivery time may be delayed due to the following reasons (but not limited to these circumstances). The Company shall not be liable for any damages due to delays in Product delivery, except in cases of intentional or gross negligence on the part of the Company.

① If the User was unable to receive the package due to their own circumstances.

② If delivery is affected during busy periods for delivery companies, such as during mid-year or year-end gift seasons, or due to reasons not attributable to the Company, such as natural disasters, traffic conditions, or weather.

③ If it takes longer than the usual delivery days due to the circumstances of the delivery company, such as for remote islands.

5. Users should receive the Products within the period designated by the Company. If the Products are not received within the said period, they may be returned to the Company. In such a case, the return shipping costs, etc., shall be borne by the User.

6. If the Products are returned to the Company, the User shall promptly apply for re-delivery by the method designated by the Company.

7. The storage period for the Products shall be 30 days from the date the Products are returned to the Company. If the storage period is exceeded, the User shall be deemed to have abandoned ownership, and the Company will dispose of the Products. In this case, no refund of the payment can be made.

8. Shipping for the Products is free. However, re-delivery costs shall be paid on delivery and borne by the User.

Article 6 (Product Returns and Exchanges, etc.)

1. Users may request an exchange of the Products only if the delivered Products are damaged or missing, by notifying the Company by the method designated by the Company within 7 days of product arrival.

2. In the case of the preceding paragraph, the Company will receive the product requested for exchange from the member, and after confirming damage or shortage, will deliver an exchange product that is the same as or equivalent to the said product.

Article 7 (Fees and Payment Methods)

1. Users shall pay the usage fees separately determined by the Company according to the subscribed plan, etc., by the method designated by the Company.

2. The usage fees for the Service may be changed. If the usage fees are changed, the Company shall notify the User in advance of the changed usage fees and the effective date of the change, and make them available for the User to know. For Users under contract, the changed usage fees shall become effective on the renewal date of the usage period that first arrives after the effective date of the usage fee change.

3. Regarding the preceding paragraph, if the User continues to use the Service after the effective date of the usage fee change, the User shall be deemed to have agreed to the changed usage fees.

4. The Company shall not refund any usage fees already paid by the User, except as stipulated in these Terms.

Article 8 (Change or Cancellation of Contract Details)

1. Users can change or cancel the Service plan, etc., by the method prescribed by the Company.

2. The procedures for change or cancellation in the preceding paragraph must be completed by the end of the last month of the contract period. If these procedures are not completed by the end of the month, the contract will be renewed with the previous contract period and plan, etc., and the Products will be shipped as before.

3. The effect of changing or canceling the plan, etc., shall take effect from the month following the last month of the contract period. However, if the User does not wish to have the Products shipped during the remainder of the contract period after completing the procedures for changing or canceling the plan, etc., the shipment of the Products can be stopped from the month following the month in which such request was made by notifying the Company to that effect by the end of the month by the method designated by the Company. Please note that in such a case, no refund of already incurred usage fees can be made.

Article 9 (Prohibited Matters, etc.)

1. Users shall not engage in the following acts:

① Acts that violate these Terms.

② Acts that obstruct or may obstruct the operation of the Company’s Service or other businesses.

③ Acts that allow someone other than the registered user to use the registered account.

④ Annoying acts towards other Users or the Company, acts that cause disadvantage or damage to these parties, or acts that may cause such disadvantage or damage.

⑤ Acts of assigning, succeeding, or otherwise disposing of all or part of the claims, debts, rights, obligations, and contractual status arising in connection with these Terms or the Usage Contract to a third party.

⑥ Acts that infringe or may infringe on the intellectual property rights such as trademark rights and copyrights, privacy rights, and other rights of other Users or the Company.

⑦ Acts that violate public order and morals or other laws and regulations, or acts that may violate them.

⑧ Other acts that the Company deems inappropriate.

Article 10 (Contract Termination by the Company)

If a User falls under any of the following, the Company may terminate all or part of the Usage Contract. The Company shall not be liable for any damages incurred by the User as a result of the contract being terminated at the Company’s discretion based on this article.

① If the Company determines that the User has violated these Terms, or there is a risk thereof.

② If circumstances are found that indicate the User’s ability to pay has become precarious.

③ If the Products cannot be delivered due to an unknown address or long-term absence of the recipient.

④ If the delivered Products are refused without reason.

⑤ If the User has engaged in inappropriate conduct, or the Company otherwise deems the continuation of the contract with the User to be inappropriate.

Article 11 (Suspension or Termination of the Service)

The Company may suspend or terminate the provision of the Service without prior notice to the User in any of the following cases. In such a case, the Company shall not be liable for any damages.

① If the Company determines that the provision of the Service has become difficult due to natural disasters, power outages, or other emergencies.

② If the Company determines that the provision of the Service has become difficult due to unavoidable circumstances such as out-of-stock or discontinuation of the target products.

③ If it is necessary for the Company’s system’s regular or emergency maintenance.

④ Other cases where the Company deems suspension or termination unavoidable.

Article 12 (Changes to the Service)

1. The Company may change the content of the Service, etc. In the event of such changes, the Company shall notify the User in advance of the changes and their effective date, and make them available for the User to know.

2. If the User continues to use the Service after the effective date of the changes, the User shall be deemed to have agreed to the changes in the preceding paragraph.

3. The Company shall not be liable for any damages incurred by the User due to changes in the content or terms of provision of the Service based on the provisions of this article.

Article 13 (Disclaimer)

1. The effects of the Products may vary among individuals, so the Company does not guarantee the effects of the Products.

2. If the Company is liable for damages to the User regarding the use of the Service, the Company shall compensate only for damages actually incurred by the User within the normal scope, up to the total amount paid by the User to the Company as consideration for this program, except in cases of intentional or gross negligence on the part of the Company.

3. If a User causes damage to another User or a third party in the course of using the Service, etc., the User shall resolve it at their own responsibility and expense. The Company will not be involved in such disputes whatsoever.

Article 14 (Damages)

If the Company suffers damages due to reasons attributable to the User, the Company may claim damages (including lost profits and attorney’s fees required for claiming damages, and all other damages incurred by the Company) from the User.

Article 15 (Jurisdiction)

1. If any problems or disputes arise between the User and the Company that cannot be resolved by these Terms, the User and the Company shall consult in good faith to resolve them.

2. For disputes related to these Terms, the Tokyo District Court shall be the exclusive court of agreed jurisdiction for the first instance.

Article 16 (Changes to the Terms of Service)

1. The Company may, at its discretion, change these Terms at any time in the following cases:

① If the change to these Terms is in the general interest of the User.

② If the change to these Terms does not contradict the purpose of the contract, and is reasonable in light of the necessity of the change, the appropriateness of the changed content, the content of the change, and other circumstances related to the change.

2. When changing these Terms pursuant to the preceding paragraph, the Company shall notify the User in advance of the fact that these Terms will be changed, the content of the changed Terms, and their effective date, by a method the Company deems appropriate.

3. If the User continues to use the Service after the effective date of the changed Terms, the User shall be deemed to have agreed to the changes to these Terms, and the changed Terms shall apply to the contract between the Company and the User regarding the Service.

4. If you do not agree to the changed Terms, please complete the cancellation procedure by the deadline designated by the Company using the cancellation procedure designated by the Company.

Article 17 (Governing Law)

These Terms shall be interpreted in accordance with Japanese law.

[Enacted on June 25, 2025]

J Corporation

Contact: info@glycel.my